Promotions, Q & A, public relations • March 31st, 2008

Stepping into the lion’s den

by Chris Lato

Fellow Wispundit Karl Robe tipped me off to a fascinating interview segment on WISN-AM’s morning program today with state Sen. Lena Taylor, who’s looking to unseat incumbent Milwaukee County Executive Scott Walker in tomorrow’s election.

It’s painful but worth a listen. (Scroll down to hour two, part two – it aired today). Things go downhill quickly due to a confrontational host who tries to step on Taylor’s answers, and Taylor swinging away, basically accusing the host of reading off the Walker campaign’s talking points.

Who thought this was a good idea? Obviously Taylor’s campaign was approached to appear on the program in the interests of providing equal time to both candidates. In general, WISN listeners are not part of Sen. Taylor’s support base, to put it charitably.

But most importantly, I took nothing away from the interview. What is the point of Lena Taylor running for this office? What does she want to do? What is her vision for Milwaukee County? I have no idea. Sen. Taylor had a prime opportunity to potentially connect with a group that normally wouldn’t be in her camp, and instead she took the bait and went rabid by trying to out-yell the host. If that was a voter’s first impression of Lena Taylor…not good.

I’m of the mindset that one should rarely, if ever, turn down media opportunities. Just about any mainstream media opportunity presents a potentially positive and even valuable outcome for a campaign…IF you are properly prepared for the appearance. If I was Sen. Taylor’s campaign advisor, I definitely would have told her to appear on WISN. And I would have advised her to handle herself in the exact opposite fashion, and extensively rehearsed her for that appearance.

Would she have listened? I don’t know, as I don’t know Sen. Taylor and how well she might have responded to media coaching. I can say that if she does pay for a media coach, that coach ought to refund her money.

Back in the day, I used to book media appearances for a top Wisconsin Republican who never looked forward to appearing on Wisconsin Public Radio programs, saying it was akin to stepping into the lion’s den. However, he recognized the value of taking on one’s ‘enemies’ head-on, not shying away from the challenge of confrontational callers who disagree vehemently with you.

Be disciplined, on-message, assertive when you need to be, clear-headed, and don’t let anyone bait you into losing your cool. If you are well-prepared in advance and feel secure in your answers, you should be able to handle yourself and get out of the lion’s den in one piece.

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Leadership, Promotions, Strategic Blueprints • March 25th, 2008

Bucks for the Bucks?

by Chris Lato

So the Bradley Center is among the oldest facilities in the NBA, and the Bucks are worse than bad this season.

So what’s the solution? Build a new arena with taxpayer dollars, of course!

Steve Jagler sounds off on the issue and comments on how the powers-that-be refuse to play nice in coming up with a cohesive plan for downtown Milwaukee. It’s a shame, because it sounds like the potential is there if everyone could just get along.

I’m not going to claim to be some expert on sports (and if I did, those who know me well would call me out on it and embarrass me terribly), but here’s my take on new stadiums for teams. This will sound simplistic but it makes perfect sense to me.

If you’re winning, let’s talk. If you’re losing, go away until you’ve shown a commitment to winning. Then, let’s talk.

The Packers did things the right way. The Brewers, not so much – although last year was incredible. Unfortunately, the wheels fell off the Brewers’ season but it showed that Milwaukee can and will support a pro baseball team that has at least a reasonable shot at success.

But initially, things were a bit rough for Miller Park after the shiny new ballpark goodness wore off. Once a better team started taking the field, interest spiked once again.

A winning team puts butts in the seats. Go figure!

As for the Bucks, well, this season has been an unmitigated disaster. Talk about building a new arena has been churning out there for a while, but who’s going to want to back this loser team?

Playing devil’s advocate for a moment, perhaps the last best way to sell the idea of a new arena under these grim circumstances is to find a way to unite the various forces controlling downtown Milwaukee, design a state-of the art arena that will attract top-shelf live shows year-round, sell the economic benefits to the many skeptics who will control the purse strings, and systematically make the case that this will be a long-term jewel in the city’s crown. All marketing and positioning should seek to strike a balance: the big-city feel of a beautiful new arena with an intimate community connection.

Also, the Brewers have done a fantastic marketing job, making going to the ballpark fun even when the team is tanking. The Bucks need to find a way to capture some of that magic in their marketing and promotions.

This is a lot of work. It would not be easy.

The way NOT to sell the notion of a new arena is to threaten for the Bucks to pull up stakes and move out of Milwaukee. The lingering resentment surrounding mega-rich owner Herb Kohl will only intensify if those who will be asked to foot the bill feel like they’re being steamrolled on behalf of a wealthy owner throwing a tantrum.

But again, let’s see some winning first. A spoonful of sugar helps the medicine go down - and will put some smiles on the faces of those who will be asked to pony up later.

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Branding Politix, Messaging, New Media, Promotions • March 3rd, 2008

Walker on the web

by Chris Lato

Voters in Milwaukee County will be choosing their County Executive for the next four years April 1, and incumbent Scott Walker is using the Internet as a way to spread his message.

In a series of three no-budget ‘ads’, Walker covers taxes, transit and parks – three hot button issues in Milwaukee County politics.

It’s just Scott Walker standing on the sidewalk talking directly to the camera – no cutaways that I recall, all single-camera, very obviously done on the cheap. Walker even stumbles a bit once or twice, but the camera keeps on rolling.
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